GFLN CODE OF ETHICS

    FOR PARTNER MEMBERS OBLIGATORY TO FOLLOW

As a partner of the GFLN, the member must undertake to abide by the Code of Ethics to the best of there business abilities. It is therefore mandatory that any company willing to join the GFLN must agree to the following terms. Abidance of the GFLN Code of Ethics is obligatory for the professional, efficient and honorable operation of the Global  Freight and Logistics Network.  Non-compliance or disregard for the following rules will result in disciplinary actions

As a partner member in good standing of the GFLN, company applying for membership, fully subscribes to the following business ethics and standards regarding co-operation with other GFLN partner members.

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All payment terms must be agreed mutually between the relevant Members, prior to acceptance of the consignment.

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In case of any dispute which does not reach mutual agreement within 45 days, all parties concerned should report to the GFLN Head Quarter and GFLN President may himself conduct  / appoint a committee / or may authorize/appoint a competent person as intermediater  and both parties will be thoroughly investigated and the committee or person or he himself  will decide a resolution which must be accepted by both parties.

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All new members are subject to a provisional period of 12 months membership in order for GFLN Management to gauge their dedication to the GFLN network.

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All GFLN members must specify whether they can offer a full range of services (including air and sea freight as well as customs clearance) or whether they specialize in just one or another.

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All GFLN Members must attend a Member Meeting within the first year of joining (unless exceptional circumstances prevail and with prior agreement from the GFLN Head Quarter).  From the second year of membership, one year’s grace will be given. However, failure to attend two successive Member Meetings will result in expulsion.

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If a member is deemed to have defaulted on a payment to a fellow member, the GFLN management  reserves the right to notify all members using the GFLN E-mail System and Credit Status page.

In the event of expulsion, due to non-compliance with the GFLN Code of Ethics, fees will not be refunded.

Members may leave GFLN at any time. Fees will not be refunded.

Members are to agree to exchange only net net charges and rates.

Members must refrain from using the GFLN logo once membership is terminated. 

All Members must respect the nature of confidentiality involved in all client/business relationships.

GFLN cannot be held responsible and does not accept any financial liability for commercial and/or financial obligations that are not met by (a) GFLN member(s). Unless authorized by  GFLN and GFLN  confirms the coverage of any credit insurance under an insurance plan.

The GFLN Director may add to the GFLN Code of Ethics at any time.

GFLN members are obliged to offer all fresh business to their fellow partners within one year of joining and must actively support their fellow members in all domains to generate new business mutually.

GFLN Members must respond to all sales lead  and through the e-biz  module or through any other way of communication and other requests RFI/RFQ and general inquirries communications within 24 hours. All sales leads, rate requests, bookings will/may be monitored in case of delayed response  and the disciplinary action may be taken against the members for non-compliance.

We prefer GFLN members not to belong to, or be actively associated with, any company, group, association or organization which is deemed by GFLN management, to be in competition with GFLN and/or its members.  The GFLN management reserve the right to expel a member(s) if it feels that the company is not reciprocating business with GFLN members/and or working within the spirit of GFLN.

Within GFLN, members cannot promote offices in countries where they do not have official GFLN Membership.

GFLN Membership will be terminated under the following conditions:

The GFLN Head Office believes the member is not able to fully offer a service that is satisfactory to other members

The member has stated they can provide services which they cannot fulfill

GFLN Head Office receives a notice of resignation

The member does not adhere to these Code of Ethics

The GFLN President has the authority to terminate membership at their discretion.

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Further more the partner member hereby agree that they  will comply with followings and will do there best; 

To support partners to the fullest possible extent.

To train the staff to able to use the GFLN e-biz and will continuously update the status of shipments, bookings, routing orders, purchase orders.

To pay all monies due to members on a timely basis.

To be active in sales endeavors for mutual growth.

To provide bona fide sales leads on a continual basis and will use GFLN e-biz module for the same and will act on the sales leads provided by the partner members of GFLN.

To support and participate in all GFLN marketing and sales programs.

To provide the highest level of service through efficient staffing and training.

To operate in accordance with all stated shipping advice instructions.

To comply with all tracking and tracing procedures in accordance with the GFLN System.

To promptly respond to all communication requests within 24 hours.

To advise other members immediately if there are any issues relating to their shipments.

To quote rates in full detail in a timely manner.

To honor all agency profit sharing agreements established.

To seek assistance from the GFLN corporate office for dispute resolution.

To Notify the GFLN corporate office with any updates on office and contact details and country trading conditions immediately.

To respect all GFLN members and operate within the network with high standards, incorporating friendship, loyalty, integrity, and trust.